Category Archives: Important Questions III Semester OU-MBA

E-Business – Important Questions – MBA III SEM-OU


E-business is reality of business world today. Advancement of Information Communication Technology (ICT) has completely transformed the business landscape.  Every organization whether profit or non profit, and government or non government has understood the significance of ICT.

The advent of Smartphones and plummeting internet cost due to price competition among internet service providers have drastically changed the way organizations operate.

In order to compete and survive in technological advanced environment it becomes imperative for businesses, governments and individuals to understand the nuances of E-business & E-Commerce. Especially a student of business should get in sync with the advancement in ICT to have a successful career.


Important Question According to MBA (CBCS) – New Syllabus (2016)

Important questions for E-Business Password is mRbeB122018

MBA-III Semester Important Questions



Important questions are made according to  syllabus with effect from 2016. They will not change every year. Important questions provided here are applicable for student appearing exams in the year 2019: Regular III semester students of 2019 (2018-19 Batch) and Backlog (2017-19 Batch). If the syllabus remains same next year i.e in 2020, then same questions will be applicable in 2020 (Regular III semester students of 2020 (2019-20 Batch) and Backlog (2018-19 Batch)

The following are the important questions for MBA III Semester, Osmania University according to CBCS Syllabus.

All files are in PDF format and are protected by password. Unless the correct password is entered the file will not open. Passwords for all subjects are provided next to subject name.




302.       E-BUSINESS












Important Questions according old syllabus of 2010 (For Backlog) are provided below















TQM – Important Questions – II Semester MBA-OU


This post was last updated on 4-July-2017

Quality was neglected for many years. The businesses never considered quality to be important. But in 1970s, the rise of Japanese automobile companies such as Toyota and Honda is attributed to Quality. The Japanese companies emphasized more on Quality and this enabled them to rule the U.S automobile industry.

Thereafter, many companies started realizing the importance of quality. It did not took Quality much time to become mantra of almost all organisations. Quality became competitive weapon with which businesses gained advantage over their competitor.

Today, the concept of quality cannot be ignored. Every product that we purchase and use has to fulfill certain quality standards. If the quality of any product is not up to the mark then there is no return on the money invested. The customer will not purchase that product again and he will not recommend that product to others.

Total Quality Management is about overall improvement of all functions of an organisation. According to British Standards Institution TQM is “A management philosophy and company practices that aim to harness the human and material resources of an organization in the most effective way to achieve the objectives of the organization.”

Earlier, the TQM external paper was completely theory and since  2 years simple practical questions are being asked in examination. It would be wise for students to practice simple TQM problems to score more. Much marks can be secured as you can write many examples on quality and quality management.

Try to open Annual Reports of any ten Fortune 500 companies. Search for quality related information. These can become your examples in examination.

  • A student who learns half-heartedly and ungratefully can never succeed. A student who is humble and weak often reaches his goal. 
  • Greed and faith can never co-exist in the human heart.
  • The honour of man is his learning. Wise people are the torches, lighting the path of truth. In knowledge lies man’s opportunity for immortality. While man may die, wisdom lives eternally. 


The following are considered to be few best books on TQM. There is lot of material for TQM on internet, which can be used by the students

1. Mukherjee, P N, “Total Quality Management”, 2007, PHI.

2. John S. Oakland, TQM- With Text and Cases, 3rd Edition, 2013, Butterworth-Heinemann

New Syllabus CBCS-2016

Important Questions for Total Quality Management II SEM CBCS 2016 Password is 78692MrBTQM22017



Old Syllabus (MBA II Sem) 


IB – Important Questions – II Semester MBA-OU


This post was last updated on 3-July-2017


  • Watching 3 idiots is made mandatory  for students in few Chinese Universities.
  • Rajnikanth’s Enthiran (Robot) was dubbed in Japanese language.
  • Ek tha Tiger, Chennai Express & 3 idiots earned substantial revenues from international market
  • Ega (Telugu Movie) was nominated for Oscar Awards.
  • The smart phones manufactured by Samsung, a South Korean company are used by millions across the globe.
  • Indian movies and songs are hit in Arab nations, S.Korea, & South America
  • McDonald’s World’s biggest restaurant at Olympic 2012
  • America’s KFC has become famous in India and China in very less span of time
  • McDonald’s Russian outlet is largest in the world
  • Facebook has millions of user across the globe. To know more read this FACEBOOK GLOBAL MARKET MONITOR

All above examples clearly illustrate the growth of international business. Think Global Act Local is the mantra. The world of business have seen drastic growth in the international activities. The countries that never thought of entering international markets in last 30 years suddenly started evaluating prospects of going global. The expansion in Information Technology, coupled with infrastructure growth and economic reforms has helped international business reach new heights.

Today, world has become global village. The businesses are going across the borders and making their presence felt in the foreign countries.International Monetary Fund provides statistics on Imports and Exports by various countries. Access this data to know which country has higher exports and imports (

Many organisations are earning their substantial revenue from international markets. It is very essential for a student of business management to understand the nuances of international operations.

This subject educates you on various aspects of international business. As the subject of International business has wider scope, one cannot understand the subject only by reading the concepts provided in the syllabus.

The subjects touches on the various concepts. But it is you who have to dwell deep into the subject to acquire knowledge. The syllabus gives you on 10% of knowledge about international business. For remaining 90%, you have to closely look at the business activities of the Fortune 500 companies. Going beyond subject and beyond syllabus will help you learn more about this vitally important and very interesting subject.  

Everyday in business newspaper a lot of interesting articles related to international business are published. Try to read them and connect them to your subject.

This subject is a theory paper. You can score more in this subject provided you write more practical examples. Read more case studies on international business to secure good marks.

  • To sit in the company of pious people is better than doing good and to sit in the company of evil (immoral) people is worse than doing evil. 

  • The body that has defect in it’s spirit will never become sweet (even) if you smear it with honey. 

  • Conceal your good deeds as you conceal your evil deeds.

  • Guard your tongue from self-praise as you guard it from sins.


One of the best books on international business is Rakesh Mohanh Joshi, “International Business”, 2009, Oxford University Press. This is an excellent book that covers almost all concepts of international business supported by plethora of research articles. The beauty of this book is that it covers all concepts in detail and supports the explanation with statistics. This books is must for knowledge hungry students. In this book’s chapter 19, page 807, Unit – IV of OU MBA syllabus – International Business is covered.

An excellent and my favourite book for international business is Alan Rugman and Simon Collinson, International Business, Pearson Education, 6th Edition, 2012. The beauty if this book is the cases it covers. In no text book you will find the cases that you find in this book. The book is must read for students for getting the real sense of international business. Few topics of Unit-I of syllabus are covered in this book. You can search for syllabus contents in this book. I am sure you will find much information in this book.   

Another good book with simple and concise examples is John D. Daniels & Lee H. Radebaugh, “International Business”, 2006, Pearson Education. This book explains concepts with simple practical examples. Many concepts of IB syllabus are covered in this book.

New Syllabus CBCS-2016

Important Questions for International Business II SEM CBCS-2016 Password is 78692IBmRb22017


Old Syllabus (MBA III SEM)

Important Questions for International Business Password is MrBTQMibMC112016

MC – Important Questions – III Semester MBA-OU


The interaction between living things is only possible through communication. Every living species communicates in their own way, humans are no exception.

Many have argued that to communicate, one must possess excellent command over a particular language. At the same time, many have believed that communication takes place even without language. Both the views are right as well as wrong subject to certain conditions.

When you are driving your vehicle, it is very important to inform other commuters regarding which side you are heading. If you are on the left track of the road and you need to take right turn after 100 meters. Then you have to put on your right indicator, so that other commuters will be made aware that you are going to take right turn and they will not be any untoward incident.

Many misunderstandings between brothers, sisters, In-laws, husband & wife, parent & child, buyer and seller, etc.,  are result of poor communication.

It is essential to use all our senses to acquire knowledge. Researchers have found that we learn much through listening. If we are able to understand what the other person is speaking, in the same way he understand it, then it is said to be communication. If we are unable to understand want he intends to communicate, then it is not termed as communication.  

When a police men shows us hand to stop the vehicle, we aptly understand what he intends to communicate. Though no words were used, still communication happened. Same is the case with using indicators of vehicle.

Communication has a greater impact in our personal as well as our professional life. It is imperative that we communicate rightly at the right time for the right purpose. If our communication is ambiguous, then it can be more troublesome.

All the business contracts and their terms and conditions have one common thread, i.e. Communication. For any organisation’s well-being, well being of communication is vital.

Advertisements are best means of communicating prospective customers regarding the features and benefits of products.


  • There are many good books for the subject Managerial Communication. Earlier, this subject’s name was Business Communication. The only change that we see in the new syllabus is in Unit – V. Apart from that all topics are same. For the Unit I to Unit IV of current syllabus the good book will be of Lesikar, R.V. and M.E. Flatley, “Basic Business Communication”, 2008 11th Ed. New York, McGraw-Hill.
  • For Unit V of this syllabus the best book is of Paul A Argenti, “Strategic Corporate Communications”, Tata McGraw Hill. This book covers in detail all concepts of Unit V.


INVESTMENT MANAGEMENT – Important Questions – III Semester MBA-OU


Investment Management is the most important subject for MBA finance students. This subject is very essential because it deals with investments in the financial markets. There are various types of investments and various financial instruments are employed for this purpose. One has to possess knowledge of all investment avenues and financial instruments in order to become a good investor.

Understanding of all financial markets’ functioning is based on ones understanding of two subjects namely – Investment Management & Financial Services and Systems.

The subject begin with defining investment and ends with evaluation of various portfolio performances including mutual fund.

Earlier, this subject’s name was Securities Analysis and Portfolio Management. When the syllabus was changed in 2007, the subject got its present name i.e. Investment management. When the syllabus was again changed in 2010, the name, Investment Management, was retained with trifling changes.

Very vitally important concepts in the Unit – I of this subject are Fundamental Analysis and Technical Analysis. Whole investment game rests on these two concepts. If one understands these two concepts very well, then there is more probability that one can become successful investor.  Though important concepts such as risk & return are also part of first unit, it is Fundamental and Technical Analysis, which are very very important.  

Many books are written on Technical Analysis. Understanding technical analysis is not cakewalk. Many students will be under the impression that this is small and not important concept. But the truth is that almost all Fund Managers and Equity Analyst depend on Technical Analysis.

According to exam point of view this topic can be considered as not so important but for investing in financial markets, technical analysis plays crucial role.

This is a practical subject. From ever Unit you can expect one practical problem. One theory and practical question will be asked in every question. Earlier, from unit one also problems on portfolio risk and return were asked. But since 2 years the trend is for theory questions. It will be wise for students to practice the problems of portfolio risk and return as this topic is very important for making investment decisions. If you have not practiced practical problem, you need not worry as one theory question will be asked on what is difference between investment and speculation or Explain the importance and process of investment


  • The best book for all units of this subject is by Alexander. G.J, Sharpe. W.F and Bailey. J.V, “Fundamentals of Investments”, PHI, 3/E. This book should be read in detail from the day one of the semester for better  understanding of the subject. Reading important concepts from this book during exams is also very beneficial.
  • Another good book is by Prasanna Chandra, “Investment Analysis and Portfolio Management”, TMH, 3rd Ed. The solved problems at the end of every chapter of this book will be very helpful for understanding of practical problems. A student can also depend on this book for theoretical concepts.
  • One of my favourite book for theory concepts of this subject is Herbert. B. Mayo, “Investments: an Introduction”, Thomson – South Western. 9th Ed. This book also should be read from the beginning of the semester to get in depth understanding of the concepts
  • The best book for those students who did not open any book till now to study this subject is by S. Kevin, “Security Analysis and Portfolio Management”, PHI. Though this book is very small and very concise it covers all important concepts of investment management syllabus. You will notice, even Spectrum model paper is bigger in size and pages compared to this text book. It would be wise to opt this text book over model paper.


IF – Important Questions – III Semester MBA-OU


In the last 3 years, we have seen high volatility in the international financial markets. The currencies of emerging economies such as Brazil, Russia, India, China, & South Africa (BRICS) touched new lows. The sudden depreciation of these currencies have brought lot of trouble to the Governments of these nations.

In 2013, Indian Rupee plummeted to all time low of Rs.68.80 for 1 US$. The fall was due to various Global, Domestic and Geopolitical reasons. The rupee recovered very well after Dr. Raghuram Rajan took charge as RBI governor. Currently, i.e., in Nov /Dec 2017, after almost 3 years, rupee is on the verge of strengthening and this is giving nightmares to Exporters. Last year we have seen lot of fluctuation in Rs/$ rate becasue of Demonetisation, the U.S. President-elect Donald Trupm’s focus on Americanization, Speculation of Federal Reserve’s interest rate hike, Cash crunch in Indian MSMEs and Unimpressive quarterly result of few corporates.

Dr.Raghuram Rajan is former chief economist of International Monetary Fund(IMF). He is a gold medalist from IIT Delhi  & IIM-A. He was professor at the University of Chicago Booth School of Business before taking charge at IMF. Before becoming Governor of RBI he was Chief Economic Advisor to Prime Minister and Ministry of Finance. Currently he is back to Academics and Continuing as Professor at Chicago Booth School of Business.

In today’s highly globalized world, foreign exchange play a very significant role. All organisations that operate internationally are exposed to the foreign exchange risk. It becomes imperative for organisation to manage the foreign exchange risk.

When a company operates in foreign country it is bound to experience foreign currency risk. This in no way means that companies should stop their international activity. Rather, if the company can employ good foreign exchange risk management techniques then they can reduce their foreign exchange exposure.

To manage foreign exchange risk, one must be well aware of the major international finance concepts. Without having proper knowledge of international finance it is impossible for mangers to handle foreign exchange fluctuation risks. This subject deals with all those concepts that are vitally importance for a international finance student.  


International Finance by Maurice D. Levi, 3rd edition, Mc Graw Hill Publishers (International Edition) is the best book for the International Finance.

Those students who are hungry for knowledge should prefer this book. Unfortunately, this book is not available in many libraries as it is costly compared to other books on IF.

The Second preference must be given to the Text Book of P.G. APTE’s “INTERNATIONAL FINANCIAL MANAGEMENT”. Almost all college libraries will definitely have this book. The book covers more than 90% of the syllabus and is written with Indian perspective. Any student who wants to follow OU MBA SYLLABUS for IF must prefer P.G. APTE’s books. This book provides knowledge + covers majority of syllabus.

If any student is interested in using both books Levi’s and Apte’s, then that would be excellent because one gives international exposure and the other Indian.

Apart from these two books one can also follow International Finance by Eun & Resnick, and Multinaional Financial Management by Alan Shapiro 

Imp Questions According to New Syllabus CBCS (2016-17)

International Finance Important Questions  Password is mRbIf122018


International Finance Notes/ Material


Imp Questions According to Old Syllabus (2010)


SMA – Important Questions – II Semester MBA-OU


This post was last updated on 4-July-2017

Decision making is vital for all organisations and decisions cannot be made in haste. Organisations take adequate time to make successful decisions. Making right decisions at the right time is not easy and  is always dependent on the kind of information that is available at the time of making decisions. Without information no decision can be made. For every decision we require valid and reliable information.

Information is necessary for making effective decisions. The company must have right information for making right decisions. Whatever decisions we make in our life are based on the information that we possess.

For instance, if you want to study MBA then you have to obtain relevant information such as

  • How many MBA colleges are there in Hyderabad
  • Which college is good?
  • What is the fee structure?
  • What are the timings?
  • How far the college is from your room or home?
  • What is the admission procedure?
  • How can I take admission without entrance exam (ICET/CAT/MAT/CET)
  • How is the infrastructure of the college?
  • How is the faculty and what is the past and present student’s view regarding the college?

Once you collect the information on the above questions then only you can make a decision about the college where you want to study. Many times, either, the information is not available or plethora of information is available. In both the situations decision making is hampered.

Management Accounting provides the right information to the managers at the right time for effective decision making. Management accounting assists managers by providing them the information which is necessary for making right decisions.

Financial accounting provides information to Management accounting via financial statements i.e., Profit & Loss account and Balance Sheet. The Management Accountants will use the financial statements and they will put financial data in different format for better interpretation. This interpretation provides the information regarding the areas that should be improved or the areas that need more attention  and this in turn helps in effective decision making.

This subject deals with interpretation of various business information for making successful decisions. The subjects starts with introduction of management accounting and how it is different from cost and financial accounting.  The contents of this subjects are same as contents of  B.COM final year subject Management Accounting or Cost and Management Acounting. students will find this subject very easy they have already studied this in graduation.

Unit IV & Unit V contains very important topics that are necessary for MBA students. Better understanding of these topics is essential and they were not covered in

From this subject you can expect 3 practical problems such as

1. Problems on CVP analysis
2. Problems on Budgeting or Standard Costing
3. Problems on Responsibility Accounting or Activity Based Costing

The remaining topics are purely theory and much hard-work is needed from non students to understand these concepts. With little effort you can understand these topic very easily.

Earlier, in 2002 OU MBA syllabus, this subject was named as Management Accounting and ControlIn 2007 OU MBA syllabus, this subject was common paper for all MBA students in III semester same as TQM, IB, & MC…..Managerial Communication was earlier in second semester as Business Communication according to 2002 OU MBA syllabus. There was no subject on communication in OU MBA 2007 syllabus. From a common paper, SMA was made Finance specialization in 2010 OU MBA syllabus. 2010 syllabus is what we are  currently following.

Anyways, this is scoring subject. If you practice above mentioned problems 5 times then you can easily understand them and solving them in examination can fetch you more marks. Remember! Whenever theory is written in finance papers, the marks scored are very less compared to students who attempted practical problems. Very rarely we will see few students who will score highest only by writing theory answers. These students are exception because they are exceptional.


The following three books are best books for this subject. You can refer these books as many concepts of SMA syllabus are covered in these books especially Customer Profitability Accounting, Transfer Pricing, Activity Based Costing, Responsibility Accounting, etc,.

If you want to follow Indian author’s text book, then you refer Indian author textbooks only for problematic part and not for theory. For theory you can use below mentioned books.

If you are unable to find any book that I am suggesting, then you can go to You can search the book there and hopefully you can refer few topics.  

  • Hansen& Mowen, “Management Accounting”, 2009, 7th ed. Cengage Learning, New Delhi.
  • Ronald.W.Hilton, G.Ramesh&M.Jayadev, “Managerial Accounting”, 2008, Tata McGraw-Hill.
  • Edward J. Blocher, Kung H. Chen, Gary Cokins and Thomas W. Lin, “Cost Management-A strategic Emphasis”, 2006, Tata McGraw Hill.



New Syllabus CBCS-2016

Important Questions for Strategic Management Accounting II SEM CBCS 2016 Password is 78692sMaMrB22017



Old Syllabus ( MBA III Sem- Finance Elective)


OD – Important Questions – III Semester MBA-OU


Important Question According to MBA (CBCS) – New Syllabus (2016)

Important Questions for Organization Development Password is mRbOd122018


Important Questions according to Old Syllabus (2010)